Questions businesses ask
The assistant only answers the calls your business misses: when you’re busy, don’t pick up, or are closed. It speaks Hindi, English and Hinglish, never gives advice beyond what you tell it, and keeps answering even if you run out of minutes.
The basics
Will it answer calls I could have picked up?
No. It only answers when your line is busy, when nobody picks up after the rings you choose, or outside your working hours.
Do I need a new phone number?
No. You keep your number and your phone. You turn on call forwarding once, and callers never see a different number.
Which languages does it speak?
Hindi, English and Hinglish. It switches to match the caller.
Will callers know it’s an assistant?
Yes. It introduces itself as your business’s assistant, and callers hear a short recording notice at the start.
Will it give advice or make promises?
Never. It shares only the information you give it, takes messages and books appointments. For health businesses it never gives medical or diet advice.
What happens if a caller says it’s urgent?
It gives the caller your urgent or emergency number straight away (health businesses: your number or 108) and flags the call to you.
Is it only for dietitians and clinics?
No. It works for any business that takes bookings or enquiries by phone. We are launching with dietitians and clinics first; salons, coaching, real estate and home services are next, and you can tell us about your business from the Who it’s for page.
What if I run out of minutes?
Calls keep being answered. Extra minutes are ₹15 each, GST included, and we warn you before you reach your limit. Minutes you don’t use carry over to the next month.
For dietitians
Will it answer my existing clients too?
Only when you miss their call. It can take a message, move a session into an open slot, or tell them you’ll call back.
Can it explain my programmes properly?
It explains what you’ve written: what’s included, how long it runs and what it costs. Paste your website or upload your price list to fill it in.
I work from my personal mobile. Will that work?
Yes. Forwarding only kicks in when you don’t answer, so your personal calls behave as they do today.
Will it give diet tips to callers?
No. It offers to book time with you instead.
Can my assistant or team see the calls?
Yes. Invite them to see calls and handle callbacks, and choose who gets WhatsApp summaries.
For hospitals & clinics
Will it replace our reception?
No. It only answers calls your desk doesn’t pick up: when every line is busy, after a set number of rings, or after hours.
Can it handle several departments?
Yes. Add each department’s timings and doctors, and it answers or routes by department.
Can staff see who called and handle callbacks?
Yes. Invite your front-desk team. They see the callback list and mark each one done.
Where are recordings stored, and for how long?
Your call log, transcripts and summaries are stored on AWS in Mumbai, India, visible only to your team. They are kept until you delete them, or you can have them deleted automatically after 30 days to a year. The account owner can delete any call at any time. See Privacy & your data.
Pricing
What counts as a minute?
Only time the assistant spends on a call. Calls you answer yourself are never counted. Each call rounds up to the next whole minute.
What happens if I use up my minutes?
Calls keep being answered at ₹15 a minute, GST included. We warn you before you reach your limit, and you can upgrade any time.
Do unused minutes carry over?
Yes. Plan minutes you don’t use carry over to the next month, up to one month’s worth, and are used first. Top-up credits never expire.
Can I cancel?
Yes, there’s no lock-in. Message us on WhatsApp and we’ll stop your plan renewing. You keep it until the end of the period you’ve paid for.
Do I get a GST invoice?
Yes, every month. Download them from Billing in the app.
Call forwarding
Will callers see a different number?
No. They dial your number as always. Forwarding happens inside your operator’s network.
Will my phone still ring first?
Yes, as long as you use conditional forwarding (busy, no answer, unreachable) and leave “always forward” off.
How do I stop it?
Dial ##004# to cancel conditional forwarding, or pause the assistant from the app and leave forwarding as it is.
Stop losing customers to missed calls.
Or hear it first: call +91 22 6985 0456 and let it ring.